At LicensingSys.com, we are committed to providing reliable software licensing solutions and professional support. By purchasing any product or service from LicensingSys.com, you agree to the refund terms outlined below.
1. Licenses & Bundles
All licenses and bundles purchased from LicensingSys.com are covered by a 7-day money-back guarantee.
A refund may be granted only if:
- The product does not function as advertised, and
- The customer provides clear proof of the issue, and
- Our support team is unable to resolve the issue after troubleshooting, or
- The customer is not satisfied after reasonable support attempts.
Refund requests must be submitted within 7 days of purchase through our official support channels.
Refunds will not be issued for issues caused by server misconfiguration, unsupported environments, third-party conflicts, or misuse of the product.
2. Reseller Accounts & Deposits
Payments made for Reseller Accounts, wallet deposits, or account credit are non-refundable.
Deposits are intended to be used as platform balance to purchase licenses and services within LicensingSys.com and cannot be withdrawn or refunded once added to the account.
3. Licensing System
Purchases related to the Licensing System are strictly non-refundable.
These services require manual configuration and deployment by our senior technical team, often involving direct work on customer infrastructure. Due to the time, resources, and expertise required, no refunds will be issued once the setup process has started or been delivered.
4. Disputes & Chargebacks
Before opening a payment dispute or chargeback with your bank, PayPal, Stripe, or any payment provider, you must contact our support team to resolve the issue.
Most problems can be resolved quickly by our support staff.
Opening a dispute without first contacting LicensingSys.com may result in:
- Immediate suspension of all active licenses and services
- Permanent termination of the account
- Blacklisting from future purchases
Fraudulent disputes or chargebacks for delivered services may also result in legal recovery actions and collection procedures where applicable.
5. Abuse, Fraud & Policy Violations
LicensingSys.com reserves the right to deny refunds or suspend services in cases including but not limited to:
- Abuse of the refund policy
- Fraudulent transactions
- Attempted chargeback abuse
- Violation of our Terms of Service
6. Contact Support
For refund requests or assistance, please contact our support team through our official support channels.